Privacy Policy for Lenara Learning

Last Updated: 30th March 2025

At Lenara Learning, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or become a member.

1. Who We Are

Lenara Learning
Registered Office:
38 Sutton Court
Plymouth
PL1 4NZ
Email: contact@lenara.uk

2. Information We Collect

We collect and process the following personal data:

IP address, browser information, and device type (via Google Analytics)
Usage data while browsing our website
When joining our mailing list: name (if provided) and email address
When creating a membership: name, email address, username, and payment details (processed securely by Stripe)

3. How We Use Your Information

We use your data to:

Provide and manage your membership
Process payments via Stripe
Send you newsletters if you opt-in
Improve our website using Google Analytics
Respond to your enquiries

We will never sell your personal information to third parties.

4. Sharing Your Information

We only share your information with:

Stripe (for secure payment processing)
Our mailing list provider
Google Analytics (anonymous usage data)

All third parties comply with GDPR and UK data protection law.

5. Your Rights

Under GDPR, you have the right to:

Access your personal information
Correct inaccurate or incomplete data
Request the deletion of your data
Restrict or object to processing
Request a copy of your data

6. Cookies

We use cookies for:

Analytics via Google Analytics
Session management for memberships
Improving user experience

See our Cookie Policy for details.

7. Data Retention

We retain your data as long as necessary to provide our services and comply with legal obligations. You may request data deletion at any time.

8. Security

We use secure technologies and procedures to protect your data, including SSL encryption.

9. Contact

For any privacy concerns, contact:
Lenara Learning
38 Sutton Court
Plymouth
PL1 4NZ
Email: contact@lenara.uk